It is our promise to ensure that all goods are supplied to our customers in perfect condition and that every possible precaution is taken to protect the integrity & quality of each handcrafted product that is sent to you. All our products are made fresh in small batches upon receiving your order therefore all purchases are final & no cancellations or modification or returns are possible. If you have any concerns with your order, please reach out to us immediately upon receipt of the order at support@consciouseating.co.in and an appropriate action will be taken.